●
●
●
●
Privacy policy
At Le Rohill Parfums, we believe that the artistry of fragrance should be matched by the integrity
of our data practices. This Privacy Policy outlines how we collect, use, protect, and handle your
Personal Information when you visit our website, purchase our products, or engage with our
brand.
By using our website, you consent to the practices described in this policy. We reserve the right
to modify this policy at any time. Changes will take effect immediately upon posting. Your
continued use of the site signifies your acceptance of these changes.
1. Our Commitment to Data Integrity
Your privacy is not just a legal obligation; it is a pillar of our customer service. Le Rohill Parfums
is committed to ensuring that your data is handled securely and in compliance with global data
protection standards. This policy applies to all visitors, registered users, and customers of Le
Rohill Parfums.
2. Information We Collect
To provide a bespoke shopping experience, we collect two types of information:
A. Information You Voluntarily Provide
Identity & Contact Data: Your full name, email address, telephone number, and shipping/
billing addresses.
Account Credentials: Usernames and encrypted passwords created for your Le Rohill
account.
Transaction Data: Details about payments to and from you and other details of products
you have purchased from us.
Note: We do not store full credit card numbers; these are processed by our secure, PCI
compliant third-party payment gateways.
Customer Feedback: Information provided via surveys, reviews, or direct correspondence
with our support team.
B. Automated Data Collection (Cookies & Analytics)
When you navigate our site, we automatically collect technical data to improve your experience:
• Device Information: IP address, browser type, time zone settings, and operating
system.
• Usage Patterns: Which fragrances you viewed, time spent on pages, and
clickstream data.
• Cookies: Small text files that allow us to remember your preferences (like your shopping cart) and provide personalized advertisements.
3. How We Use Your Information
We use the data collected for the following “Lawful Bases”:
• Contractual Necessity: To process your orders, manage shipping, and handle
returns.
• Legitimate Interests: To improve our fragrance collections, conduct market
research, and secure our website against fraud.
• Legal Compliance: To comply with tax laws, accounting requirements, and valid
government requests.
• Marketing (With Consent): To send you exclusive previews of new scents or
special promotions. You may opt-out of these communications at any time.
4. Data Sharing and Third-Party Disclosure
Le Rohill Parfums does not sell, rent, or trade your personal data to third parties for their
marketing purposes. We only share information with trusted partners essential to our operations:
• Logistics Partners: To deliver your orders to your doorstep.
• Payment Processors: To securely handle your financial transactions.
• IT & Analytics Providers: To maintain website stability and analyze traffic
patterns.
• Legal Authorities: Only when we are legally compelled to do so to protect our
rights or the safety of others.
5. International Data Transfers
Our operations may require the transfer of data across international borders. We ensure that
such transfers are protected by appropriate legal safeguards, such as Standard Contractual
Clauses (SCCs), to ensure your data receives the same level of protection regardless of where it
is processed.
6. Data Security and Retention
Security: We employ industry-standard Encryption (SSL/TLS) and firewalls. However, please be
aware that no transmission over the internet is 100% secure.
Retention: We retain your personal information only as long as necessary to fulfill the purposes
for which it was collected, including for the purposes of satisfying any legal, accounting, or
reporting requirements.
7. Your Legal Rights
Depending on your location, you may have the following rights regarding your data:
• The Right to Access: Request a copy of the data we hold about you.
• The Right to Rectification: Request that we correct inaccurate information.
• The Right to Erasure: Request that we delete your data (the “Right to be Forgotten”).
• The Right to Object: Opt-out of profiling or direct marketing.
To exercise these rights, please contact us at the email address provided below.
8. Third-Party Links
Our website may contain links to external sites (such as social media platforms). We are not
responsible for the privacy practices of these third parties. We encourage you to read the
privacy policies of every website you visit.
9. CONTACT US
For any questions, complaints, or to exercise your rights, please contact us at:
Brand: Le Rohill (Le Rohill Parfums)
Address: S/F, A-28, Subhash Park, Uttam Nagar, New Delhi – 110059
Email: care@lerohill.com
Phone: +91 9891369693
Website: www.lerohill.com