Privacy
Policy.

Your privacy is not just a legal obligation; it is a pillar of our customer service. Le Rohill Parfums is committed to ensuring that your data is handled securely and in compliance with global data protection standards. This policy applies to all visitors, registered users, and customers of Le Rohill Parfums.

To provide a bespoke shopping experience, we collect two types of information:

A. Information You Voluntarily Provide

Identity & Contact Data: Your full name, email address, telephone number, and shipping/billing addresses.

Account Credentials: Usernames and encrypted passwords created for your Le Rohill account.

Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

Note: We do not store full credit card numbers; these are processed by our secure, PCI-compliant third-party payment gateways.

Customer Feedback: Information provided via surveys, reviews, or direct correspondence with our support team.

B. Automated Data Collection (Cookies & Analytics)

• Device Information: IP address, browser type, time zone settings, and operating system.
• Usage Patterns: Which fragrances you viewed, time spent on pages, and clickstream data.
• Cookies: Small text files that allow us to remember your preferences (like your shopping cart) and provide personalized advertisements.

We use the data collected for the following “Lawful Bases”:

• Contractual Necessity: To process your orders, manage shipping, and handle returns.
• Legitimate Interests: To improve our fragrance collections, conduct market research, and secure our website against fraud.
• Legal Compliance: To comply with tax laws, accounting requirements, and valid government requests.
• Marketing (With Consent): To send you exclusive previews of new scents or special promotions. You may opt-out of these communications at any time.

Le Rohill Parfums does not sell, rent, or trade your personal data to third parties for their marketing purposes. We only share information with trusted partners essential to our operations:

• Logistics Partners: To deliver your orders to your doorstep.
• Payment Processors: To securely handle your financial transactions.
• IT & Analytics Providers: To maintain website stability and analyze traffic patterns.
• Legal Authorities: Only when we are legally compelled to do so to protect our rights or the safety of others.

Our operations may require the transfer of data across international borders. We ensure that such transfers are protected by appropriate legal safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data receives the same level of protection regardless of where it is processed.

Security: We employ industry-standard Encryption (SSL/TLS) and firewalls. However, please be aware that no transmission over the internet is 100% secure.

Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Depending on your location, you may have the following rights regarding your data:

• The Right to Access: Request a copy of the data we hold about you.
• The Right to Rectification: Request that we correct inaccurate information.
• The Right to Erasure: Request that we delete your data (the “Right to be Forgotten”).
• The Right to Object: Opt-out of profiling or direct marketing.

To exercise these rights, please contact us at the email address provided below.

Our website may contain links to external sites (such as social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of every website you visit.